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  • Need managed service?
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  • Need onboarding or training?

Automating Agile Workflows with the GitLab Triage Gem

Managing incoming issues efficiently is a crucial part of any Agile development workflow. With increasing complexity in team projects, automating triage tasks can help teams stay organised and focus on delivering value. GitLab introduces the Triage Gem, an automation tool designed to handle issue management systematically.

The GitLab Triage Gem enables engineers and project managers to set up automated rules for labelling, assigning, and prioritising incoming issues. By implementing automation, teams can reduce manual intervention and ensure a structured workflow.

Key Features of GitLab Triage Gem

  • Automated Issue Assignment – Automatically assign issues to specific team members based on predefined criteria.
  • Rule-Based Labelling – Apply relevant labels to new issues based on template keywords or content patterns.
  • Customisable Workflows – Define custom logic to triage issues based on urgency or category.
  • Integration with CI/CD – Enhance automation by linking workflows with GitLab’s CI/CD pipelines.

By leveraging the GitLab Triage Gem, development teams can streamline issue handling, improve response times, and maintain an organised backlog. This tool is particularly beneficial for Agile teams seeking to enhance productivity and increase visibility across projects.

Looking to optimise your GitLab workflows? IDEA GitLab Solutions provides expert GitLab consulting services and licensing solutions across the UK, Czech Republic, Slovakia, Croatia, Serbia, Slovenia, Macedonia, and beyond. Contact us to explore automation possibilities in your software development processes.